1. Can I get sample ?
A: Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.
2.How long is the sample LEAD TIME?
A: For existing samples, it takes 2-3 days. They are free. If you want your own designs, it takes 5-7 days, subject to your designs whether they need new printing screen, etc.
3. How long is the production lead time?
A: It takes 15-20 days for MOQ.
4: What's package for this item ?
A:Usually,we provide free Poly bags, also can as your request. 5. Can we print our own logo? A: Yes, we can print logo for you.
6.How much is the freight charge?
A: To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity.For large quantity, we suggest to deliver by sea.
7. What format of the file do you need if I want my own design?
A: We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.